Delete your data
You can delete your data from Dream Vault at any time. Deletion is real: we don't keep a hidden copy.
Delete a dream
Open the dream in the app and choose Delete. The dream is removed straight away, along with its tags, categories, locations, and the reactions and comments on it.
Delete your account
Deleting your account in the app is not yet available. Until it is:
- Email privacy@internetpropulsion.com from the email address you sign in with (the one on your Apple, Google or Meta account), with the subject "Delete my Dream Vault account". Include your Dream Vault handle if you can.
- We may reply to confirm the request comes from you. We never ask for your password.
- We delete your account and email you when it's done, within 30 days of your request.
If you signed in with Apple's "Hide My Email", send the email from the address it forwards to, or tell us your handle and we'll find another way to confirm it's you.
What gets deleted
- Your profile: handle, any real name or home location you added, and your settings.
- All your dreams, including private, shared and anonymous ones, with their tags, categories and locations.
- Your follows, connections, connection requests and blocks.
- Your reactions, comments and messages.
- Your sign-in record in Amazon Cognito, which holds your email address and the ID from your sign-in provider.
Server logs don't contain your dreams or profile, and expire after 30 days. Firewall logs of blocked requests, which include IP addresses, also expire after 30 days.
Backups
Deleted data is removed from the live service straight away. Copies in our backups are removed when the backup retention window ends, at most 35 days after deletion. Until then, backups are encrypted and used only to recover from an outage.
Your sign-in provider
Deleting your Dream Vault account doesn't delete your Apple, Google or Meta account. You can also remove Dream Vault's access in that account's settings (for Facebook: Settings & privacy → Settings → Apps and websites). Removing access stops Dream Vault signing you in; to delete your Dream Vault data, follow the steps above.
Get a copy first
In-app export is not yet available. If you'd like a copy of your data before deleting it, say so in your email and we'll send it to you within 30 days, before we delete anything.
See also our privacy policy.